I bought my computer and had it "professionally" installed (another bad issue in itself). The e-mail I had transfered was loose and also in personal folders. I located the folders outside of my regular e-mail through a friend of the family that knows about computers because the store I bought it from has been no help (long issue). My issue is that I am being told that the only way I can now access these personal folders (placed in dbx files in the new computer) is if I purchase MS Office and use the Word word processing software program. This was not explained when I asked about transfering my e-mails from an old computer. I actually made copies onto a cd and took it to work and tried it on my company's computer. MS Word 2003 wouldn't pull it up. I am getting notes that say that the information wasn't decoded correctly or the information could be corrupted. Help!!!